Shipping policy

**Shipping Policy**

Thank you for choosing to shop with us! We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand your options and any associated costs.

**Shipping Locations**

We currently ship to customers within Austria, the European Union, and internationally (outside the EU). 

**Shipping Rates**

- **Shipping within Austria:**
  - **Standard Shipping:** €5.99
  - **Express Shipping:** €11.99

- **Shipping within the European Union:**
  - **Standard Shipping:** €10.99
  - **Express Shipping:** €20.99

- **International Shipping (Outside the EU):**
  - **Flat Rate:** €14.99

**Processing Time**

All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.

**Delivery Times**

- **Austria:**
  - Standard Shipping: 3-5 business days
  - Express Shipping: 1-2 business days

- **European Union:**
  - Standard Shipping: 5-10 business days
  - Express Shipping: 2-4 business days

- **International Shipping:**
  - Delivery times may vary depending on the destination, generally taking 7-14 business days.

**Tracking Your Order**

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment.

**Customs and Duties**

For international orders, please note that customs duties and taxes may apply and are the responsibility of the customer.

**Contact Us**

If you have any questions or concerns regarding your shipment, please do not hesitate to contact our customer service team.

Thank you for shopping with us!